Welcome to Serra Chevrolet Of Saginaw

Great friendly service in a timely manner. Very satisfied. I would recommend Serra Chevrolet to my friends and family.

Did what they said they were going to do. Prepped the car nicely and even drove my other car back to lake Orion for me. (Hoping the team gets up to speed on EV's. Limited knowledge from most of the staff. ). Love the car so far.

It was a great experience. He had us in and out quickly. And was a great guy to deal with

Everything went smoothly. Joe was very kind and helpful, answering all of my questions. They even delivers my vehicle to me

Professional, organized, friendly ?? Lesley is always willing to go beyond her job duties to make sure the customer is completely satisfied.

He understood my issues. Was very prompt. Was able to get me in quickly. Very knowledgeable.

He wrote down the incorrect mileage on my vehicle. I had just over 24k miles on my vehicle and he wrote down that I had over 29k miles. I had to call the manager Scott and he had to correct the error in their system and for CarFax.

Easy , friendly Took time to explain the repair process and kept in touch regarding when my vehicle would be available

This was my second trip for same issue. Both times tech stated they could not find an issue or dtc. Customer service rep on first trip was horrible. Melissa was not friendly in to.me over the phone and was not willing to work with me to find a solution either. Based on her treatment I would never return to this dealership. But working with my second Customer service rep Lesley. She took care of all my concerns and was positive even though the tech again did not find anything outside of being in limp mode. Lesley currently is the only reason I would stay a service customer. She is the best.

Serra Chevrolet of Saginaw, Mi always does a very fine job at fixing anything that I have wrong with my vehicles . Thank You on the fine job on my Blazer and the awesome clean-up on my car after the work was done .

The staff at Serra have always been good. First time needing the body shop. They were great.

Had an appointment was told the time to fix the issue, my truck was fixed at the time I was alloted, Leslie kept me info on the issue, the price etc;

I just did Doesn't matter when you go for an oil change and you have to pay $30 more for the same oil change four months later and blame it on oil. It's pretty lame. I must've bent somebody wrong because this is the second time I've had a survey deal with it.

Rodney was great to work with. Unfortunately, the detailers that clean a NEW car did not do good at all.

Brief, accurate, professional Melissa made the experience easy and helped to get the talk completed quickly and correctly